Frequently Asked Questions
Everything you need to know about your order and the latest collections.
How long will it take for my order to ship?
Standard domestic orders are processed within 3-5 business days. During high-demand periods, such as new collection launches, please allow up to 7-10 business days for dispatch.
What is your return policy for apparel?
We accept returns on unworn and unwashed items with original tags attached within 30 days of delivery. Please note that limited edition tour merchandise and intimate apparel are final sale.
Do you offer international shipping?
Yes, we ship worldwide. International delivery times vary by location and typically range from 10 to 21 business days. Customs duties and taxes may apply depending on your country.
How do I know which size to order?
A detailed size guide is available on each product page. Our apparel generally follows standard unisex sizing unless otherwise specified in the product description.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may request a cancellation within 1 hour of purchase by contacting our support team, but we cannot guarantee changes once the order is in fulfillment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.